Frequently Asked Questions
Maybe you have a few questions. That’s okay; most people do.
So here’s a speedy assortment of a portion of the inquiries individuals pose to us and our responses. On the off chance that you actually have an inquiry, feel free to us
(or call us at +1 778-683-9545, and we’ll be glad to respond to it for you.
A: To start, fill out the form on our website or call us directly at +1 778-683-9545 to tell us about your property and the type of sale you’re seeking. If your property qualifies, we will set up an appointment for our Home Buying Specialist to meet you personally and view your home.
Immediately after, we will make you a cash offer; if you accept, we can sign an agreement and, at that point, you will have sold your home. It’s really that simple. No hidden fees, no obligations. You can watch our online testimonials and see our reviews to learn how we bought homes within days or even hours of the seller contacting us.
A: To start, fill out the form on our website or call us directly at +1 778-683-9545 to tell us about your property and the type of sale you’re seeking. If your property qualifies, we will set up an appointment for our Home Buying Specialist to meet you personally and view your home.
Immediately after, we will make you a cash offer; if you accept, we can sign an agreement and, at that point, you will have sold your home. It’s really that simple. No hidden fees, no obligations. You can watch our online testimonials and see our reviews to learn how we bought homes within days or even hours of the seller contacting us.
A: Yes, in the form of a bank draft or wire transfer. Not a briefcase of dollar bills! Paying “cash” also means our purchases are not conditional on financing from banks or any other type of mortgage lender. Once the offer is firm, you will receive the funds from your lawyer on closing.
A: We are cash buyers, not appraisers or real estate agents. We recommend you hire a licensed appraiser or realtor to come over and make an assessment of your home’s current estimated value. Bear in mind, the appraised value is for the purposes of retail buyers — as investors, we value the homes differently and do not buy off the appraised value. When you are ready to sell, you are welcome to contact us and set up an appointment to buy your house.
A: Of course! We love your referrals. All we require is you call us and give us that person’s name and phone number. We’ll let them know you sent us. If the deal works out and we buy their home, we will pay you a referral fee. Our referral fees are typically $500-$1000, but can be higher if you find us a great purchase.
A: The term “fair market value” is highly subjective and varies from seller to buyer. But yes, for our service, we pay an investor’s fair market value — we offer a reasonable price based on the flexible and tremendous service we provide. There are many instances where we have paid the seller’s full asking price because the numbers worked for us as an investment. We aim to make the purchase and sale a win-win for everyone.
If you want the retail or appraised value of your home, we appreciate that and encourage you to list with a qualified agent. It’s worth the investment. We are your ideal buyer if you are flexible on the retail value and can benefit from the perks of an easy, flexible, and guaranteed sale.
A: We are not retail buyers — we do not live in the homes. We renovate and resell or rent them out with our partners. The renovation can be minor cosmetic or even a major structural rehab. We buy homes in any condition. Yes, even beautiful homes that need NO renovations at all.
A: For any purchase and sale of real estate in Ontario, the buyer and seller must have separate legal representation. If you do not have a lawyer, we can refer one. Your lawyer will hold our deposit, transfer the deed and release the funds to you (after any and all liens, encumbrances, and debts are cleared) on closing.
A: We buy homes as-is, so there’s really no need to clean or declutter beforehand. Once again, we don’t use traditional lenders so one of the benefits of selling to us is you don’t have to stage the home to impress us or our bank. Also, you don’t have to pay for staging or arrange an open house like how you would if you were to list. We’ve seen it all, so don’t go out of your way to make your home showable. It won’t impact our interest or ability in buying your home. And we don’t judge; in fact, for what we do, oftentimes the messier the better!
A: While we would prefer vacancy with immediate possession, if you have a difficult tenant we can arrange where we assume the tenant and save you the headache of filing an eviction order, paying courts costs, etc. All you are required to do is give the tenant(s) 24-hour notice of our showing when we come to buy your home.
A: As quick as 2-3 weeks for the most urgent sales, and typically you are looking at 4-6 weeks from signing to closing. We can also close later, even 2-4 months if need be. That’s the great part of selling to us. Since we do not live in the home and do not rely on banks, we have the flexibility to make the sale as easy as possible for you.
A: Yes, we are able to schedule our closing day so that we close a day or two prior to you purchasing your next property. If complications arise with the new property and you need to extend the closing, we can accommodate you as long as you give reasonable notice.
A: Yes, but like you, our time is valuable. We are making offers on a lot of properties to very serious and motivated sellers, so if you are not ready to sell please do not request an appointment until you are 100% ready. By no means are you obligated to accept our offer at the appointment, we simply require you to be of that mindset should the offer work for you. If you’re only curious about value, we encourage you to hire a licensed appraiser. We buy houses.
A: Of course. You will need to let us know in advance of signing and we will factor that into our purchase price to cover our costs. We will order the bins and hire the labour after closing, saving you that time, pain and hassle.